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Privacy & Cookies Notice

A short notice for our presentation website, symbiotica.ai, under the EU GDPR. If you are a customer, the handling of data inside our platform is governed by your agreement with us (and, where applicable, a data processing addendum), not this notice.

Last updated 26 June 2026 · Version 1.0 · Reference SYM-PRIV-001

01Who we are

Symbiotica AI (“we”, “us”) is the controller of the personal data described here. Contact: [email protected].

02What we collect

  • Information you send us — when you use a contact form or email us: your name, business email, company and message.
  • Technical and usage data — basic analytics such as IP address, device and browser type, and pages viewed, collected via cookies (clause 5).

We do not ask for or need special-category data, and the Site is not directed at children.

03Why we use it, and our legal basis

  • To respond to your enquiries and take steps toward a possible agreement — our legitimate interests / pre-contract steps.
  • To run, secure and improve the Site and understand traffic — our legitimate interests.
  • To send you business updates if you ask us to — consent, which you can withdraw at any time.

04Who we share it with

We share data only with service providers that help us run the Site and our business — for example website hosting, analytics and email tools — under appropriate safeguards. We do not sell personal data. Where a provider is located outside the European Economic Area, we rely on an adequacy decision or the EU Standard Contractual Clauses.

05Cookies

The Site uses essential cookies for functionality and security, and analytics cookies to understand how it is used. You can control non-essential cookies through our cookie banner or your browser settings.

06How long we keep it

We keep enquiry and contact data for as long as needed to deal with your request and a reasonable period afterwards; analytics data is kept for a shorter period. We then delete or anonymise it.

07Your rights

You may ask to access, correct, delete, restrict or object to the use of your personal data, or to receive it in a portable form, and you may withdraw consent at any time. Contact [email protected]. You may also complain to the Romanian supervisory authority, ANSPDCP (www.dataprotection.ro) — though we’d appreciate the chance to help first.

08Changes and contact

We may update this notice by posting a revised version with a new “Last updated” date. Questions: [email protected] · Symbiotica AI.

Questions about this notice? Reach us at [email protected].